We are an external Service Provider specialized in the assessment, development, and improvement of

Information Technology Service Management (ITSM) systems and solutions

with a strong emphasis on

Cybersecurity

and

Artificial Intelligence

.
Our goal is to enable our Business Partners to compete and differentiate themselves through the safe and efficient use of technology and protect their assets, infrastructure, and customers' data. Our business partners are typically small to medium size companies with operations across North America. Throughout our engagements, We apply the industry best practices like the

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, and

frameworks and seek adherance to:

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, and

.
We hold certifications across the entire service lifecycle, cybersecurity, and project management. We leverage these frameworks with our well proven approach and extensive knowledge in strategizing, designing, transitioning, operating, and improving applications to deliver tangible solutions that increase the capability, reliability, and availability of applications across multiple technologies.
Information Technology Service Management

Virtualization has enabled the quick deployment of IT infrastructures allowing organizations to increase their customer base, reliability of services, and computing power. Successful organizations however are cognizant of the inherent challenges and that only those approaching it from a strategic standpoint will reap the benefits minimizing the risk of a cybersecurity attack and maximizing their operational efficiency.

The success of any IT initiative is directly related to its definition and implementation. Poorly defined requirements will result in delays in the execution and increased costs; conversely well defined requirements will not only lead to a successful execution but also a rapid adoption.

Not all improvement is worth pursuing. Before proceeding, an organization must ensure the improvement meet the requirements and that the impact on the infrastructure is duly evaluated.
Solutions

We have significant experience deploying cloud infrastructures that meet the requirements identified throughout the service lifecycle and building system-architectures comprised of Servers, databases, firewalls, Intrusion detection systems (IDS), load-balancers, and honeypots.

Applications, be mobile or web-based, are the cornerstone of productivity. Yet, in some instances this is achieved at the expense of inadequate security protocols. The associated risk of doing so far exceeds the cost of a comprehensive solution.
We share a passion towards the advancements in Information Technology and are eager to learn as much as possible from each engagement to better serve our current and future customers. In this section, we share this knowledge and any knowledge that is relevant to our practice.
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